FRAUD & SCAM ALERT

A quick heads-up for our guests

We’ve been made aware of messages impersonating The Henry Hotel and our Reservations Team. These may ask you to confirm a booking, make a payment, or click a link to keep your reservation.

Please remember: The Henry will never ask for your credit card details, CVV, OTP, password, or banking information through an unfamiliar link or message.

Before you click, STOP. CHECK. VERIFY.

Check the sender and website address.

Be cautious of messages creating urgency or threatening cancellation.

Never share sensitive payment or banking details through SMS, WhatsApp, email, or unfamiliar websites.

When in doubt, contact the hotel directly using our official contact details.

Payments should only be made through official The Henry payment channels or authorized booking platforms.

Not sure if a message is really from us? Pause and check with our team first. Your reservation won’t disappear just because you took a moment to verify.

Your stay should be about good times, not suspicious links.
Stay safe, stay savvy. 

- Henry